Where can I download the Tre’dish iOS app?
You can download the Tre’dish app from the Apple App Store.
Where can I download the Tre’dish Android app?
You can download the Tre'dish app from the Google Play Store
Can I sign up for a Tre’dish membership through the app?
Membership sign-ups are not yet available through the app; please visit https://groceries.tredish.com/memberships for monthly and annual Groceries+ Membership sign up options.
Why can’t I access the referral program in the app?
The referral program will soon be available on the app but for now, please visit https://groceries.tredish.com/ to refer a friend. You will both get a reward! Please check out website for the latest offer.
How do I leave a review for the Tre’dish app?
You can leave a review through the Apple App or Google Play store where you downloaded the app.
I encountered a problem using the app. What should I do?
Please contact Customer Support for assistance with any issues at [email protected].
Is the app free to download?
Yes, the Tre’dish app is free to download.
What devices are compatible with the app?
The app is compatible with iOS and Android devices.
Do I need to have an account to use the app?
You can browse the app without an account, but when you’re ready to check out, you’ll be prompted to sign in to your account in a browser to complete your order. While you don’t need to be a Groceries+ Member, having an account is necessary to place orders.
How do I change my information on the app?
Your account is linked to your unique email address. We are unable to change it. If you’d like to use a different name or email, just sign up for a new account and then contact support to have your old account canceled.
To update your delivery address and payment method, you can easily do so in the app. Just add items to your cart, proceed to checkout, and you’ll have the option to enter a new address and phone number, as well as add a payment card.
How do I reset my password? We don’t use traditional passwords; instead, we give you an option to use a 6-digit code that changes each time you log in or a magic link that lets you access your account with a single app.
Your Tre’dish will keep you logged in for up to a month on each device you log in to.. You can sign into multiple devices if you wish. If your mobile device is lost and you’re concerned about your information, please contact Support as soon as possible.
Can I track my order through the app? Currently, you will receive a tracking link via SMS from our delivery partner the night before your order arrives, when your order leaves our warehouse and finally, when it has arrived at your doorstep. While order tracking is not yet integrated into the app, we are actively working to make this feature available soon.
How do I access and apply my discounts through the app? You can view your rewards in the Promotions & Credits section during the checkout process.