Program Overview
Tre'dish Loyalty Rewards is an exclusive benefit for Groceries+ members that rewards customers for purchases and referrals. Members earn points that can be redeemed for discounts on future orders.
Eligibility
Available exclusively to active Groceries+ members
Groceries+ membership costs $11.99/month or $99.99/year
Members begin earning points immediately upon enrolment in Groceries+
Points Structure
Members earn 1 point for every $1 spent on qualified purchases
Points are automatically added to the member's account after order completion as 'pending'
Once order is delivered points will become available
Points do not expire as long as the Groceries+ membership remains active
If membership lapses, points will be held for 30 days and reinstated if membership is renewed within that period
Redemption Tiers
Members can redeem points for discounts at the following tiers:
500 points = $5 discount
1,000 points = $10 discount
1,500 points = $15 discount
2,000 points = $20 discount
2,500 points = $25 discount
5,000 points = $50 discount
10,000 points = $100 discount
Referral Program
Members receive 2,500 points ($25 value) when they refer a new customer who places their first order
The referred customer receives $20 off their first order
Referral rewards are processed after the referred customer's first order is delivered
There is no limit to the number of referrals a member can make
Redemption Process
Members can view their current points balance in their account dashboard or checkout page
To redeem points, members select the desired reward during checkout within the 'Rewards & Credits section
Points are deducted from the account balance immediately upon redemption
Membership Benefits
Groceries+ membership includes:
Free delivery on all orders
Exclusive access to monthly perks and specialty items
Loyalty Rewards point accrual and redemption
Common Questions
Q: When do points appear in my account? A: Points are automatically added to your account after order completion as 'pending.' Once your order is delivered, these pending points will become available for use. This typically happens within 24 hours of successful delivery.
Q: Can I combine multiple discount tiers? A: No, only one discount tier can be applied per order.
Q: What happens to my points if I cancel my membership? A: Points are held for 30 days after membership cancellation. If you rejoin within this period, your points will be reinstated.
Q: Are there any purchases that don't qualify for points? A: Points are earned on all product purchases of $75 or more. The membership fee itself and any service fees do not earn points.
Q: How long does it take to receive referral points? A: Referral points are typically credited within 48 hours after your referred friend completes their first order.
Q: Will I earn points for past purchases? A: Your account starts earning points from May 15, 2025 purchases onwards. Previous purchases are not eligible for points.
Q: How are points calculated if I use discounts or promo codes? A: Points are earned based on the pre-discount and pre-tax subtotal of your order. This means you earn points on the original price of items in your cart before any discounts, credits, or taxes are applied.
Have More Questions?
For any questions regarding the Loyalty Rewards program, please contact customer service at:
Email: [email protected]
In-app and website chat:
M-F 11:00AM-7:00PM
S- 10:00AM-5:00PM
Sun- Closed