Why does Tre’dish go door to door?
At Tre’dish, door-to-door outreach is an integral part of how we connect with the community we serve. We are a Canadian grocery company built to challenge the traditional grocery model by sourcing directly, cutting out unnecessary middle layers, and passing real savings back to households. Door-to-door conversations allow us to:
Introduce ourselves to neighbours who may not discover us through ads
Listen to concerns about affordability, quality, and convenience
Answer questions in real time about our pricing, sourcing, and delivery
Offer an alternative to people who want a simpler, more honest grocery experience
Over 15,000 of our most loyal customers first met us this way.
Is door-to-door outreach legal in Ontario?
Yes. Tre’dish operates within Ontario regulations.
Our Brand Ambassadors:
Do not sell anything
Do not accept cash or payment at the door
Do not enter homes
Respect posted “No Soliciting” or “No Trespassing” signs
Leave immediately if asked
Our outreach focuses on conversation, learning and education - and in exchange, we leave you with a complementary sampler so you can give us a try and see if we are the right fit for your family.
What time does Tre’dish visit neighbourhoods?
Our teams operate during permitted hours. That said, we recognize that timing matters. If a visit is inconvenient, you are always welcome to decline, and our team is trained to disengage politely and promptly.
How do I know someone at my door actually works for Tre’dish?
If anything ever feels unclear, you are encouraged to verify before continuing the conversation. Every Tre’dish Brand Ambassador:
Wears Tre’dish-branded clothing (jacket/sweatshirt/tshirt depending on the weather)
Carries official Tre’dish identification (badge and branded lanyard)
Can show you a QR code linking directly to our website
Will never ask for sensitive payment information
You can verify us instantly:
Visit tredish.com, and use the website chat to confirm an ambassador in your area
Email our support team directly at [email protected]
Call us at +1 833-870-3524
What if I am not interested?
That is completely okay. We respect that door-to-door outreach is not for everyone. If you let us know you are not interested, our team will thank you for your time and move on. No follow-ups, and certainly no pressure.
Why not just stay online?
We do advertise online. But many Canadians are overwhelmed by ads and still have unanswered questions about grocery pricing, quality, and trust.
Door-to-door allows us to:
Be accountable
Be transparent
Be human
It also gives us the chance to listen, not just talk.
What happens during a visit?
Usually, a brief exchange. Sometimes people share feedback. Sometimes they ask questions. Sometimes they are not interested. All of that is respected.
For those who are curious, we offer a complementary mini sampler. Customers choose which sampler they want, when they would like it delivered, and whether they are open to a short feedback call afterward. That call is a chance for us to understand what resonated, what did not, and what could be better. Learning is the point.