Where does Tre’dish source its groceries?
We believe Canadians deserve access to groceries that are fresh, high quality, and reasonably priced.
We work with a combination of Canadian producers, farmers, butchers, suppliers, and trusted food partners to bring groceries to your door. Our sourcing can vary depending on the product, season and availability.
For fresh produce in particular, we work to source what's freshest and best available so you get quality groceries in your order.
Is Tre’dish Canadian-owned and operated?
Yes! Tre’dish is proudly Canadian-owned and operated.
We built Tre’dish with Canadian households in mind, with the goal of making grocery shopping more affordable, convenient, and accessible while supporting Canadian businesses and producers along the way.
When you shop with Tre’dish, you're supporting a Canadian company that is committed to building something that works for Canadian customers.
Where does Tre’dish deliver?
Tre’dish currently delivers to communities across the Greater Toronto and Waterloo regions, including:
Brampton
Brantford
Burlington
Cambridge
East York
Grimsby
Guelph
Halton Hills
Hamilton
Kitchener
Markham
Milton
Mississauga
North York
Oakville
Richmond Hill
Toronto
Vaughan
Waterloo
And we’re growing! New delivery areas are opening up soon as we continue to expand.
Delivery availability can vary by postal code, so the best way to see if Tre’dish delivers to your home is to enter your postal code when signing up or checking your delivery options.
If we don't deliver to your area just yet, stay tuned — we may be coming your way soon!
How does Tre’dish keep groceries affordable?
We’re working to change the way Canadians shop for groceries by focusing on affordability, quality, and convenience.
By removing costly middle layers from the traditional grocery supply chain and working directly with butchers, farms, and trusted suppliers, we’re able to bring quality groceries to our customers while keeping prices as accessible as possible.
How often can I get my groceries delivered?
You can choose the delivery schedule that works best for you based on the options available in your area.
Delivery days and available windows can vary by location, so you'll see the options available to you when you enter your delivery information.
Can I choose what groceries I receive?
Absolutely!
You’re in control of your grocery order. You can choose the products you want, customize your order, and shop for the groceries that make sense for your household.
We want your order to feel like your grocery order, not a box of things someone else decided you should have.
What Are the Different Ways to Shop with Tre’dish?
At Tre’dish, we want grocery shopping to work for you!
There are three ways to shop with us, and you don’t need a subscription or membership to place an order.
1. One-Time Orders
Shop whenever you like, with no subscription or membership required.
Choose the groceries you want and place an order whenever it suits you.
You’re not committing to recurring deliveries.
Once placed, one-time orders cannot be changed.
2. Subscribe & Save
Set up recurring grocery deliveries on a weekly or every-two-weeks schedule.
Earn 1% Cash Back in Loyalty Points.
Customize your upcoming orders and choose the groceries you want.
Skip a delivery, adjust your items, or change your schedule before the applicable cutoff.
Every order must meet the $45 minimum spend requirement before any eligible promotional free product is added.
Payment is processed at your order’s cutoff time.
3. Groceries Plus Membership
An optional membership that provides free delivery on eligible orders.
Enjoy Member Perks and earn Loyalty Points.
Choose a monthly membership for $11.99 or an annual membership for $99.
You can shop with Tre’dish without joining Groceries Plus.
The most important thing to know: You do not need Groceries Plus or Subscribe & Save to shop with Tre’dish. You can simply place a one-time order whenever you need groceries, with no ongoing commitment.
Can I Change My Order After Placing It?
It depends on the type of order you’ve placed.
One-Time Orders
One-time orders cannot be changed or edited once they have been placed.
One-time order payments are processed at the order cutoff date and time for your scheduled delivery day.
Before placing a one-time order, please take a moment to review your items, delivery details, and order information to make sure everything is correct.
Subscribe & Save (formerly Groceries on Autopilot) Orders
Your order is part of your regular delivery schedule.
You can customize your order, add or remove items, change your delivery day, change your delivery frequency, or skip a delivery, as long as you make your changes before your applicable order cutoff.
Your cutoff depends on your delivery day:
Monday delivery: Sunday by 10:00 PM
Tuesday delivery: Sunday by 10:00 PM
Wednesday delivery: Tuesday by 10:00 PM
Thursday delivery: Tuesday by 10:00 PM
Friday delivery: Thursday by 10:00 PM
Saturday delivery: Thursday by 10:00 PM
If you’re unsure about an order or need help, our Customer Care team is always happy to help.
What happens if something I ordered is unavailable?
Sometimes an item may be unavailable due to supply, seasonality, or unexpected changes in availability.
If something you ordered isn't available, we'll do our best to make sure you're taken care of. Depending on the situation, this may mean a suitable substitution, a credit, or a refund.
If something isn't right with your order, please let us know. Our Customer Care team is here to help.
What if something is missing from my order?
We're sorry if we missed something.
If you notice an item is missing, let our Customer Care team know. If you have a photo of what you received, sending it to us can be helpful in understanding what happened and sharing the details with our fulfillment team.
Most importantly, you won't be charged for something you didn't receive.
What Is Sprout?
Sprout is a helpful grocery-planning tool that makes it easier to build your shopping list around your budget or the meals you want to make.
You can simply type in the name of a recipe, and Sprout can help populate your grocery list with the ingredients you need.
You can also enter your grocery budget, and Sprout can help build a list of preferred items that fit within it.
Whether you’re planning meals or looking to make the most of your grocery budget, Sprout helps make grocery shopping easier and more convenient.
What Is Transparent Pricing?
Transparent Pricing helps you compare Tre’dish grocery prices with prices at Canada’s Big 3 grocery chains: Metro, Sobeys, and Loblaws.
Our goal is to make grocery pricing easier to understand, so you can see how our prices compare and make informed choices about your shopping.
Tre’dish aims to offer savings while bringing high-quality groceries directly to customers.
Why did you change the name from Groceries on Autopilot to Subscribe & Save?
We changed the name because we heard that Groceries on Autopilot wasn’t always clear about what the program actually does.
The program itself is still designed to make regular grocery shopping easier, but Subscribe & Save better explains the experience.
When you see Subscribe & Save, you’ll know that you’re choosing products to receive regularly while making your grocery shopping simpler.
So, while the name has changed, the goal is the same: make getting the groceries you love easier.
What if I have feedback for Tre’dish?
Please tell us!
Whether you had a great experience, something didn't go as expected, or you have an idea for how we could do better, we genuinely want to hear it.
Customer feedback helps us understand what's working and where we need to improve.
We're building Tre’dish for Canadian customers, and your feedback helps us make it better.